2. Playing Topper

3. Closing Someone Else's Deal

4. Work-at-Home Schemes

5. Are You Interviewing or Interrogating?

6. Questions and Answers

"The Specialist" Radio Hour - September 11th, 2007

1. Preventing the Letdown

2. Time Off in Sales

3. Using References in Sales

4. Dealing with the Stoneface

5. Pitfalls of Promising Too Much

"The Specialist" Radio Hour - September 4th, 2007

1. Using Fun to Motivate Your Staff

2. Aggressiveness in Sales

3. Staying Motivated After Rejections