2. What Causes Pressure Selling?

3. Minimizing Cancellations

4. Garbage Thought of the Day

"The Specialist" Radio Hour - October 17th, 2007

1. Using Appointments for Training

2. Overcoming Nervousness

3. Blending Clothes With Clientele

4. Using Your Voice Effectively

5. Garbage Thought of the Day

6. Celebrating the Sale

"The Specialist" Radio Hour - October 16th, 2007

1. Dress for Success Over the Phone

2. Missing the Sales You Don't Ask For

3. Garbage Thought of the Day

4. When Business is Slow

5. Preventing Cancellations

"The Specialist" Radio Hour - October 15th, 2007

1. Top 10 Reasons Prospects Don't Buy

2. Time Off as a Motivational Tool

3. Garbage Thought of the Day

4. Making a Cold Call Hot

"The Specialist" Radio Hour - October 12th, 2007

1. Personal Hygiene in the Workplace

2. Salesperson or Sales Professional?

3. Companies That Disrespect Employees

4. Garbage Thought of the Day

"The Specialist" Radio Hour - October 11th, 2007

1. Mister Indispensable

2. Defusing an Angry Customer

3. Can You Close Them All?

4. Reading the Wrong Books

5. Selling Tangible or Non-Tangible Products

"The Specialist" Radio Hour - October 10th, 2007

1. Are You a Helper or Enabler?

2. The Significance of Being on Time

3. Getting People to Like You

4. Intuition Does Not Come to an Unprepared Mind

"The Specialist" Radio Hour - October 9th, 2007

1. Keeping Good Records

2. Garbage Thought of the Day

3. Standing Up to a Manager

4. Directing a Conversation

5. "No Soliciting" Signs

6. Going Into People's Homes

7. Questions and Answers

"The Specialist" Radio Hour - October 8th, 2007

1. Life on Commission

2. Techniques You Should Never Use

3. Filling a Previous Employee's Shoes

4. Judging Your Prospects

5. Choosing What to Sell

"The Specialist" Radio Hour - October 3rd, 2007

1. Being Accessible

2. How Important Are Sales Meetings?

3. When They Want to Shop Around

4. Questions and Answers

5. The Controller

6. Turning Excitement into Enthusiasm